tell us about a change in circumstances. All about housing benefits, local housing allowance, uploading your evidence and housing payments. Housing Benefit is no longer available to everyone because of the introduction of Universal Credit. You can also use anonline formto upload evidence to us. When you complete an online claim for housing or council tax support, or an online change in circumstances form, you will automatically receive a notification telling you what information you need to provide. If you are liable to pay rent towards your accommodation, you can apply for discretionary housing payment and/or discretionary council tax discount: If you are a home owner and wish to apply for discretionary council tax discount: Discretionary housing payments and discretionary council tax discounts, Apply for housing benefit and council tax reduction, Minimise the effect of Job Seeker Plus sanctions, Make payment when housing benefit is suspended. You can change your cookie settings at any time. This means customers will be contacted to confirm whether the information we currently hold in respect of your household, your income and capital, and general financial circumstances are up to date and accurate to ensure you are receiving the right amount of Housing Benefit. You must report all change of circumstances once you have made a claim as soon as possible otherwise you may need to repay any overpayments. When we work out your claim, you will receive a letter telling you: If any of the details are wrong or if you want to know more about how your claim was worked out, please write to us and ask for a written explanation of the assessment or any part of it that you would like explained. Your uploaded files need to be clearly readable. You may be eligible for a DCTD even if you are not in receipt of counciltax reduction but you are experiencing financial hardship. Well send you a link to a feedback form. Use this section if you have been sent a letter in respect of the Housing Benefit Award Accuracy Initiative. File types allowed: jpg, jpeg, png or gif It will take only 2 minutes to fill in. The evidence you need to provide when you make a claim for benefit or support. 65.68 KB. To help process your application in a quicker time please provide the following documents in support of your application: Your files need to be clearly readable. Some of our forms have changed web address. NEC Revenues & Benefits blends the latest technology with decades of experience. Apply for housing benefit and/or council tax reduction. 6 Church Lane London you must attach actual files, we cannot access links to websites or cloud-based storage such as OneDrive or Google Drive. Benefit changes. 0 share; SHARE ON TWITTER; Share on Facebook Have the benefit reference number ready, with scans or photos of the documents you want to upload. Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). DA8 1UN. To help us improve GOV.UK, wed like to know more about your visit today. We also accept clear photos taken on phones and tablets and the following image file types - jpeg, gif,png. If you are vulnerable and unable to complete an online form without assistance, please contact 0300 123 1384 to request a paper form to be sent to you. Local housing allowance 8 week rent arrears form. Upload documents. If you disagree with how your claim has been worked out or the amount that we are paying, you have the right to appeal against the decision that we have made. All Rights Reserved. Walthamstow If you give us your email address when you apply, the checklist will be emailed to you. If you do not have an account, please select 'Complete a form without logging in'. The 'benefit upload' form should take less than 10 minutes to complete. You cannot use the same document to prove both their name and address. The Department for Work and Pensions initiated the Housing Benefit Award Accuracy Initiative in 2020, making it a requirement for all Local Authorities to conduct full claim reviews in respect of any Housing Benefit claims. We accept PDF files and most image types (jpeg, png, tiff, gif and bmp). Use this section if you have been sent a letter in respect of the Housing Benefit Award Accuracy Initiative. Housing benefit. . Housing benefit important changes to claiming benefits. Digital photos can be taken on a smart phone or tablet. You can supply this information using ouronline evidence upload form. Image files need to be in any of the following formats: No single file should be more than 10MB in size. Upload Benefits evidence. Discretionary housing payments (DHP) and discretionary council tax discounts (DCTD)are not payments of housing benefit,council tax reduction or universal credit. Once we receive details we will suspend benefit payments at your old address . by post: to Medway Revenues and Benefits, Business Support department, Gun Wharf, Dock Road, Chatham, ME4 4TR. Your uploaded files need to be clearly readable. We accept PDF files and most image types (jpeg, png, tiff, gif and bmp). Youll get Housing Benefit faster if you have this available when you make your claim. Please use Internet Explorer 9 or higher. You will then receive a notification outlining anyadditional information we may need from you as evidence, if any. You can upload any evidence that we've asked for from your claim for Housing Benefit or Council Tax Reduction online. by calling01634 332 222 (Monday to Friday, 9am to 5pm) and making an appointment to come intoKingsley House: 37 to 39 Balmoral Road, Gillingham, ME7 4PF. If you are having difficulty paying and want to discuss this, please complete theReport a change orask a question form, or write to the Overpayments Team, PO Box 713, Erith, DA8 1UN, or telephone 020 3045 4130. Read about how we will use the information that we collect for your claim. Upload your evidence. Housing benefit is a social security benefit that can help people on low incomes with their rent. Read for more information and dates. If your appeal or request for revision is late,write to us explaining the reasons for this and we may still be able to consider your appeal if there was good reason for the delay. PO Box 713. Don't forget to include your name and benefit reference on your email so we can match your documents. Erith. Tenants under-occupying social housing willhave their Housing Benefit payments reduced if the propertyis considered to be too large for the household's needs. Local Housing Allowance (LHA) is housing benefit which helps pay the rent if you are on a low income and rent from a private landlord. Leyton Library You must make your appeal in writing to the Benefits Office, PO Box 713, Erith, DA8 1UN within one calendar month of the date of your award letter/our reconsideration letter or your appeal may not be heard by the tribunal. If you need to post a document, you can send it to: You can telephone 0345 302 2317 to ask questionsabout your entitlement once your claim has been processed. High Road You must be entitled to housing benefit/universal credit (housing costs element)to receive a DHP. Citizen Access Benefits is our housing benefit and council tax support website. If you are curious about Alter and create a Housing Benefit And Council Tax Support - Claim Form - Hounslow, here are the easy guide you need to follow: Hit the "Get Form" Button on this page. If we have already told you what evidence we needand you would like to handitto usin person,you can go straight to a member of staff. E17 9PN. Textphone: 0800 169 0133. Wait in a petient way for the upload of your Housing Benefit And Council Tax Support - Claim Form - Hounslow. As explained in the letter you have received, please ensure that you complete this review form within two weeks of the date of the letter. If we cannot read your documents it will take longer to process your application. Landlords with housing benefit tenants. 020 8227 2970 The sooner you send the evidence the quicker we can help you. Housing Benefit. For council tax the easiest way to make a change is to go online and either register or login to your MyBromley Accountwhere you can view your bill, register a change of address, apply for discount or exemption or set up or amend a direct debit. June 29, 2022. Local housing allowance safeguard policy. The DWP has sent us a list of housing benefit cases they have identified. If you still feel that the decision made about your benefit is wrong, you can ask for your claim to be heard by an independent appeals tribunal. A DHP cannot be used to: A DCTD is a discount that is applied to your council tax account and reduces your council tax liability; this ismade at the council's discretion in cases where it considers that extra help with council tax liability is needed. If you have already reported your change of circumstances you can use this form to upload supporting evidence. If you are unable to upload evidence online you can post it to: Ealing Council, PO . If you need help completing a claim form, you can make a telephone appointment by calling 0345 302 2317. Complete forms and view your personalised benefit information (if you already have an account) Disclaimer: Ealing Council has a duty to protect the public funds it administers, and may use the information you have provided on this form for the prevention and detection of fraud. PDF. Contact Us! You will not be able to get Housing Benefit or Council Tax Reduction Schemeif: If the Benefits Office has contacted you asking for evidence/documents, you need to provide evidence to support a new claim you have made, or you are a landlord/third party providing documents or making an enquiryonbehalf of a customer, you can provide photographs of your documents or scanned documents atBenefits - evidence submission. If you have had a change in circumstancesit is important yousubmit an online form first. If your new address is within the borough we will send you another form which requests further information relating to your new rental liability at your new address if it is within the borough. You have rejected additional cookies. This is called the benefit cap. This evidence upload portal is for use with Manchester benefit claims only. This includes armed forces living in service family accommodation (SFA). This form has 4 pages. Housing benefit appeals. You should provide any evidence you have that supports your reasons. Find out about the Energy Bills Support Scheme, Benefits and financial support if you're on a low income, check your tenancy on the Shelter website, View a printable version of the whole guide, Council and housing association evictions, Swap your council or housing association home, whether anything else is included in the rent, such as water, gas or electricity charges, if you pay any service charges, including building maintenance or insurance, your most recent payslips (5 if paid weekly, or 2 if paid monthly), bank or building society statements for the last 2 full months, proof of other income or investments, including shares, ISAs or Premium Bonds, proof of income for any non-dependants living with you, such as adult relatives or friends, certificate of registration or naturalisation, recent bank or building society statement, a letter from your landlord confirming your tenancy - this is usually supplied at the start of your tenancy. The discretionary housing payment scheme provides extra help towards housing costs for those in receipt of housing benefit. Local Housing Allowance. Trusted revenues and benefits software. Revenues & Benefits, Town Hall, 1 Town Square, Barking, IG11 7LU. Benefit fraud. If we cannot read your evidence it will take longer to process your application. Benefits Office. We will process your request as quickly as we can and (wherever possible) within 10 working days. Provide evidenceof changes in circumstances to existing claims. We also use cookies set by other sites to help us deliver content from their services. The list also tells you whether you need to show us the originals or copies of each. Once you have completed your details and attached all the documents you can submit your form. When you complete an online claim for housing orcouncil tax support, or an online change in circumstances form, you will automatically receive a notification telling you what information you need to provide. Please dont contact us about your request until 10 working days have passed. Instead, you can provide original documents: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. Provide documents that we have asked for as supporting evidence for Housing Benefit, Council Tax Support or Discretionary Housing Payment claims. Housing Benefit is anational welfare benefit which helps people on a low income pay their rent. High Street Extra bedrooms. We cant accept responsibility for documents that are lost in the post. In the email 'subject' box please enter the text 'DHP application', followed by your national insurance number andthe DHP claim reference. You can call into one of our libraries listed below to provide evidence in person. For example, you may need to show us your bank statements to prove how much capital you have, or a passport to prove your identity or nationality. Leytonstone Service Status | Revised arrangements will be in place for rubbish and recycling collections plus parking for the May Bank Holidays. Provide evidence of changes in circumstances to existing claims. The Green Evidence upload. . Our customers also process new claims accurately and complete changes faster than anyone else. Youll need to provide original documents, not copies. 83.12 KB. Your uploaded files need to be clearly . We are aware that some residents have been unable to upload evidence using the Safari . Digital photos can be taken on a smart phone or tablet. Apply for Housing Benefit and Council Tax Support, Money advice: benefits, debt and budgeting, Providing evidence for Housing Benefit, Council Tax Support and other benefits. Housing Benefit. You have accepted additional cookies. Evidence to support Housing Benefit, Council Tax Support and Free School meal claims can be provided online, by post or in person. If you do not meet these criteria, you might be able to claim Universal Credit to help towards your housing costs. When uploading evidence: Microsoft Word documents must be saved as PDFs before being uploaded upload supporting evidence. (916) 416-9278 | what is the most attractive height for a man You can upload scanned documents or digital photos to support your claim for Housing Benefit and/or Council Tax Reduction. Upload evidence to support your claim on Benefits online. If we have asked you to send original documents you will not be able to upload your evidence using our online form. We're the UK's number one partner, processing almost 50% of the total housing benefit and council tax caseload. Housing Benefit is a central government benefit that helps people on a low income pay their rent. If you have received a letter that says your claim has been selected for a full review, please complete theclaim review form. This will have to be completed about anyone who currently lives with you. E17 7JN. The supporting evidence youll need includes: Youll also need proof of your partners name and address. More information is available atUniversal Credit. Please don't include any personal or financial information, for example your National Insurance or credit card numbers. If you disagree with the way we have worked out your claim, you should write to us at Benefits Office, PO Box 713, Erith, DA8 1UN and say that you would like to appeal and the reasons why you think we are wrong. DHPsare separate payments made at the council's discretion in cases where it considers that extra help with housing costs are needed. Evidence to support Housing Benefit, Council Tax Support and Free School meal claims can be providedonline, by post or in person. You can send scanned documents or digital photos by attaching them by email to [email protected] There is a maximum individual file size per document of 10MB. You can check your tenancy on the Shelter website. The Housing Benefit ( HB) Award Accuracy Indicator launch letter (see Annex A for copy of the letter with associated questions and answers) sent out to all local authorities ( . Births, deaths, marriages and civil partnerships, Report a change in circumstances or ask a question, you are not the owner or the tenant of the property, have more than 16,000 in capital (example, bank/building society accounts, shares, bonds, any property you own other than where you currently live), your status in the UK excludes you from receiving public funds, you are a full time student who is also a lone parent, or, under 19 following a further education course, or, what income and savings we have used to work out your claim, the weekly eligible rent and/or Council Tax we have used, any reduction to your awards because there are other adults living in your home, this does not include your partner, any reduction to your Housing Benefit because of the Benefit Cap or Social Sector Size Restriction (bedroom tax). Digital photos can be taken on a smart phone or tablet. If you dont give us your address youll need to make a note of the evidence you need to provide. Housing benefit overpayments. Online forms: Housing benefit and council tax support evidence upload form, Housing benefit and council tax support evidence upload form, documentsneeded to support anew claim for housing benefit or council tax support. You can upload scanned documents or digital photos to support your claim for Housing Benefit and/or Council Tax Reduction. Before you start, you will need the following details with you when completing the online form: Housing Benefit Award Accuracy Initiative, Full details of your income and expenditure, Copyright 2023 London Borough of Hounslow. On this page, you can complete the online review form and be able to upload any additional evidence that is required. We will reply to you in writing with the outcome of our reconsideration of your claim, and the reasons for this. If you do not meet any of the above categories, you will need to claim Universal Credit for help with your rent. You can upload scanned documents or digital photos to this form to support your claim for housing benefit and/or council tax support. Have the benefit reference number ready, with scans or . Because housing benefit is a means . view your claim and letters. You will be asked to tell us about your current circumstances such as your households income and any savings and investments you hold. If we cannot read your documents it will take longer to process your claim or change. You can submit all the necessary documents online to support your claim. All about housing benefits, local housing allowance, uploading your evidence and housing payments, The Governments new welfare benefit scheme is being introduced in the London Borough of Hounslow as an online only digital service, Information about discretionary housing payments and how we can help you, Supporting residents who are affected by the changes, Information about the help you may be able to receive in a crisis, Information about benefit fraud, including how to report it and how we counter it, Housing Benefit Award Accuracy Initiative, Copyright 2023 London Borough of Hounslow. Check the documents needed to support a new claim for housing benefit or council tax support. If you are receiving Housing Benefit you can notify us if you are moving within or out of the borough. If you are required to post evidence this should be sent to the address below. you can save your online form at any point and go back to it later (within 14 days) remember to take a note of your unique key before . PO Box 856 Housing Benefit is a national welfare benefit which helps people on a low income pay their rent.. You can only claim Housing Benefit if:. You can upload scanned documents we have asked for to support a claim or if you have already submitted a change of circumstances to us. Feedback submitted to us on this form is monitored but you wont receive a reply. Housing Benefit is administered by local councils. Claim Housing Benefit or Council Tax Reduction, , Gun Wharf, Dock Road, Chatham, Kent, ME44TR, Microsoft Word documents must be saved as PDFs before being uploaded. Self-service facilities are available at the Civic Offices, Bexleyheath and at local libraries, however, the staff here will not be able to assist you with any specific queries regarding your claim, so if you need to ask specific questions please contact the Benefits Office online or by telephone. You can upload any evidence that weve asked for from your claim for Housing Benefit or Council Tax Reduction online. This browser version is not supported. You can upload scanned documents or digital photos to this form to support your claim for housing benefit and/or council tax support. Download documents. The Department for Work and Pensions (DWP) sets the rules for claiming benefits, which states how much the Council can pay you and the date from which your claim can be paid. Even if you meet the criteria for Housing Benefit, you will be unable to claim if: If you live with a partner or civil partner only one of you can get housing benefit. See what counts as evidence; what to do if there is a delay in getting evidence; what if you haven't got what we need. For sending Free School Meal information, please email [email protected]. Our libraries no longer accept benefits documentation. We may not need evidence from you, or you may be happy to use our evidence upload form to supply this online, in which case this could save you time queuing to hand in documents to our staff. We are reviewing residents housing benefit as part of the Department for Work & Pensions (DWP) Housing Benefit Award Accuracy initiative (HBAA). If you live in and pay rent for a government property (a Crown Tenant), youre not entitled to Housing Benefit. Evidence to support your DHP claim can be uploaded to the online form, sent by email or posted. This is a new initiative to ensure benefit awards are correct and that those who are entitled get the right amount. E4 7EN, Walthamstow Library The Benefits Service The Government's new welfare benefit scheme is being introduced in the London Borough of Hounslow as an online only digital service. Discretionary housing payments. You can only drop off evidence at the libraries Monday to Friday, 9am-5pm, regardless of a particular library's opening hours. Housing benefit. These rules apply to all Councils who administer claims for housing benefit. You are a pensioner; You live in temporary/homeless accommodation, supported accommodation or in a refuge; If you do not meet these criteria, you might be able to claim Universal Credit to help towards your housing costs. London Borough of Bromley. Benefits,Ipswich Borough Council,1E Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE, Extra help: Discretionary Housing Payments. If you are appealing to the Tribunals Service (Housing Benefit) or Valuation Tribunal (Council Tax Reduction Scheme), they will decide whether a late appeal can be heard. Documents and evidence can be sent to us online. A DCTD cannot be used to help with housing costs. We use some essential cookies to make this website work. This evidence upload portal is for use with Manchester benefit claims only. E11 1HG, North Chingford Library Information and evidence needed. Digital photos can be taken on a smart phone or tablet. Please note it is advisable not to attach files bigger than 5mb.Scan all documents you wish to attach and save them as PDF. We may need to see original documents, rather than copies in some cases. What a benefit fraud is and how to report it. Youll need to provide some information and evidence to support your claim for Housing Benefit. Youll also need to provide one of the following: Dont include personal or financial information like your National Insurance number or credit card details. upload evidence housing benefit hounslow. Housing Benefit or Local Housing Allowance (LHA) - rates, eligibility, claim form, calculator, appeals, 'Discretionary Housing Payment'. Designed and powered by Civic Centre, Stockwell Close, Bromley, BR1 3UH, current Local Housing Allowance (LHA) rates, You live in temporary/homeless accommodation, supported accommodation or in a refuge, you have savings of over 16,000, unless you are aged 60 or over and getting the 'guarantee credit' of Pension Credit, you area full-time student (unless you're disabled or have children), you arean asylum seeker or are sponsored to be in the UK, details of anyone else who lives with you. The Hounslow Picture 40 per cent of the borough surface has green space coverage; 9 per cent above the London average.8 Within Hounslow, more than 40 per cent of households in 5 out of 20 wards, have deficient access to nature9 18 per cent of Hounslow's population participate 5 times per week in physical activity for at least Chingford If you have already reported your change of circumstances you can use this form to upload supporting evidence. If you wish to attach an image, please save it as either jpeg, gif or png. Local housing allowance. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. If your current tenancy started in 1997 or earlier and you rent from a private landlord, youll need to know if you have an assured tenancy. . If you get a message that says 'Sorry, this form is not available at the moment', please try searching our site. Jadu. You can also claimCouncil Tax Reduction Schemefor help with Council Tax payments. Onthis page, you can complete the online review form and be able to upload any additional evidence that is required. In an emergency, visit our emergency contact details page. PDF. Self-service facilities are available at the Civic Offices, Bexleyheath and at local . What you can upload. You must do this within one calendar month of the date of the award letter you disagree with. Read about how we will use the information that we collect for your claim. Before you start, you will need the following details with you when completing the online form: National Insurance number Leyton, E10 5QH, Leytonstone Library If we cannot read your documents it will take longer to process your claim or change. If you choose to send original documents by post, please allow 2-5 working days for these documents to be returned before making any contact about missing documents. Your uploaded files need to be clearly readable. View the current Local Housing Allowance (LHA) rates. If you arehaving difficulty making payments and for all or other enquiries, please get in touch by completingour revenues and benefits contact form. If you have been overpaid Housing Benefit, you can make a repayment. The DWP require the review of cases on this list to be undertaken by the Councils so although you may have recently reported changes (or may have no changes to report), or may have completed a review in a previous year, the DWP still requires that this new review of your claim is completed. If we have not asked for evidence, please do not upload it or send it to us. If you wish to attach a Word Document, please first save it as a PDF.Please ensure that these files are not password protected. Stay informed about the topics you choose to receive regular email updates. Please check all pictures and files before you submit them to make sure that all details can be seen clearly. Check the documentsneeded to support anew claim for housing benefit or council tax support. If you are making a claim for council tax support only and you currently claim Universal Credit you do not need to provide us documents through the post. It may also share this information with other council services, data processors acting on the councils behalf such as Experian, a credit reference agency, and other partner organisations to prevent and detect fraud. Size: each single file up to 1 MB. Housing benefit. You can telephone 0345 302 2317 to ask questions about your entitlement once your claim has been processed. The evidence checklist lists what you need to show us as proof within your application. If you need help completing a claim form, you can make a telephone appointment by calling 0345 302 2317. Housing benefit - reporting a change in circumstances. Provide documents that we have asked for as supporting evidence for Housing Benefit, Council Tax Support or Discretionary Housing Payment claims. Dont worry we wont send you spam or share your email address with anyone. Are you in need of financial help due to a crisis or are you resettling into the community and in need of financial help? To upload your evidence to support your claim, or let us know that something has changed, follow these easy steps: Your details and documents will be securely sent to us. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. For help with mortgage payments, see support for mortgage interest at GOV.UK .) Help with council tax- there is a separate discretionary council tax discountto help with council tax liability. Discretionary council tax discounts provide help with council tax liability, there is no need to be in receipt of council tax support.
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