1,915 talking about this. Combined with viagogo, we now span 90+ countries around the world. Select 'Sign in. Were always here to help. Restrictions apply. San Francisco, CA 94105 USA. All Rights Reserved. I paid over $8,000 only to be disappointed and lose all my money. Sorry we couldn't be helpful. Check out our FAQ Call us Give us a call if you need help with something urgent. Payments. Nobody could explain how to email tickets after being sent to four different people. 01-06-2022 08:07 PM. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " Eventually found the page below. still has not resolved my issue. Fastest way to talk to a real StubHub rep. Airbnb banned me because I used to live in Russia. The person contacting you asks to confirm your account or payment information. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Yes Danielle is the author of this solution article. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. We are changing the way you register and sign-in to the StubHub Community. 50. miles of. Every order is 100% guaranteed. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. My Tickets. Customer Service. : That is rightMe: well that isnt what happened so. million verified professionals across 35 million companies. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email All Rights Reserved. Check out our directory. Here's what's shakin' on South Island. Up to 5 How do I change my default email address? Re: Can I contact my buyer? Alternatively, you can send us an email at [email protected] FAQ Lots of answers to questions are in our FAQ. Fax Number: 1-415-222-8552. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Eversource Gas says I have a leak. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. No phone number, no email, no chat. Remind me when call center opens. We'll do our best to get back to you in the next 24 hours. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! To update your primary email address or phone number: Did you find it helpful? To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to [email protected] Looking for a particular StubHub employee's phone or email? Current hold time. How To Contact StubHub Corporate Office Headquarters. Get contact details including emails and phone numbers Welcome to StubHub Community! How do I get it fixed? Alternatively, you can send us an email at This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. tickets can be for sports, concerts, theater and live entertainment. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. They have ruined my World Series experience. Please log in again. Southwest just got a one-two punch for its holiday misdeeds. As long as the tickets were transferred by the seller you are fine. The latest review Stubhub ticketing was posted on Apr 11, 2023. My American Tourister luggage is defective. . Pro tips & talking points. Re: Accepted tickets in Ticketmaster with different email than StubHub account. Is this your company? Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Were always here to help. That is a scam btw. Open our virtual assistant, click on "Contact Email address [email protected] Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 208.97.145.23 Please help. Amazon didnt receive my return package. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Open our virtual assistant, click on "Contact form" and let us know how we can help you. your customer service department should be embarrassed. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. We found clear and detailed contact information for StubHub. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. 199 Fremont Street, Floor 4. Why are travel refunds taking so long now? Lorem ipsum dolor sit, amet consectetur adipisicing elit. Emails found on company website [email protected] 100% Support 0 0 Emails found on 3rd party websites [email protected] 99% executive 0 0 [email protected] 99% Customer Service. Click to reveal Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Same here. Communicate regularly so that you are aware of problems or upcoming needs. Agent. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Or is any of the information above inaccurate? This contact was published on October 2, 2016 and updated on October 22, 2022. 292 All Rights Reserved. For more information, please see our {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Absolute WORST COSTUMER SERVICE. Other common StubHub email patterns are [first] [last] (ex. Most customer needs are emotional rather than logical. form" and let us know how we can help you. The login page will open in a new tab. you guys are a huge corporation and you cant even get a total right. Required fields are marked. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Did we mention it's free? After the switch, you will enter the email address you use to access the community in order to reset your password. Such a shame to ruin a good music experience with this lack of customer care. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Selling tickets and delivery expectations. again worst customer service ever. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. trying to get a phone number for corp. office the number on home page does not work!!!!!! Are you the buyer or seller because you post is confusing? is there a way to contact stubhub that isn't their phone number, facebook or twitter. Here is a copy of my most recent email:Are you serious? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. This may include details from your tickets (so be sure to keep them), or information from the event venue. 11-10-2021 . Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. NEVER BUY FROM HERE, NEVER. How do I get it fixed? Explain your scenario, and provide any applicable evidence. You will enter your community username and new password and done! [email protected]. I will be contacting my Attorney General as well as filing complaints with any relevant organization. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. You can email the site owner to let them know you were blocked. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. Yes No Still Need Help? proven methods for fixing any consumer problem. They call you stupid and hang up on you. Initial StubHub complaints should be directed to their team directly. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. All Dates. hours. Danielle is the author of this solution article. Picking up your tickets at one of our Last Minute Service Centres? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Help us improve this article with your feedback. This website is using a security service to protect itself from online attacks. You may or may not have one. Sold tickets on StubHub but don't have them. Heres what to do. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. After logging in you can close it and return to this page. Game is at 7. It is a terrible business and horrible customer service. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Whats the Booking.com refund process? If you need help with any problem,please contact us through this form. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. The only way for sellers to transfer tickets is to forward the email with the link. StubHub has resolved 66 complaints. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. ', Enter your email address, the access code, and your phone number. It's often the quickest way to sort something out. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? I'm assuming you also got the random email about your payment method being updated? If you have a consumer problem,please contact our team at Elliott Advocacy through this form. These tickets can be for sports, concerts, theater and live entertainment.